NATA Launches In-Person Training with Safety 1st OnSITE

Last week, NATA Safety 1st launched its new Safety 1st OnSITE program. Safety 1st OnSITE is a supplementary training resource that allows users to customize a one, two or three-day in-person safety and operational training experience at their location.

Built upon the NATA Safety 1st online training foundation, Safety 1st OnSITE goes beyond the industry standard and provides aviation businesses customized training that will improve safety, operations and team morale.

Safety 1st OnSITE provides users the ability to create their custom in-person training experience from any of the following course topics:

  • Aviation Fuel Quality Control & Misfueling Prevention
  • Safety 1st Training Program Review
  • Safety 1st Towing Safety Program
  • Ground Handling Human Factors
  • General Ramp Safety
  • Customer Service Excellence
  • Hazard Communication
  • Spill Prevention Control & Countermeasure
  • Fire Safety – Classroom & Hands-On

Safety 1st OnSITE is open to any company that currently participates in the NATA Safety 1st program.

For pricing or more information, contact NATA at Safety1st@nata.aero. To view the press release for the Safety 1st OnSITE launch, click here.

FAA Clarifies 139 Fire Safety Training Requirements

Today, the Federal Aviation Administration (FAA) issued National Part 139 Cert Alert 18-06 to clarify the requirements for  hands-on portable fire extinguisher training provided in conjunction with approved 139.321 (e)(1) supervisory fire safety courses. In April, the FAA issued Cert Alert 18-03, appearing to indicate that hands-on fire extinguisher training required the extinguishing of an actual fire – a position that conflicted with long-time industry practice allowing simulated fires when actual fires were prohibited or impractical. Based upon feedback from NATA member companies, NATA staff met with FAA officials to discuss the impracticality of requiring actual live fire during all training.

Now, Cert Alert 18-06 specifically allows for the use of realistic training devices when live fire is prohibited or impractical. Additionally, Cert Alert 18-06 provides details on other requirements of hands-on fire extinguisher training.

Any questions regarding Cert Alert 18-06 or FAR 139.321 training should be directed to safety1st@nata.aero.

NATA HOSTS FIFTH ADVANCED LINE SERVICE WORKSHOP OF 2018 | NEXT WORKSHOP OCTOBER 24-25 IN LONG ISLAND, NY

Last week, NATA wrapped up another successful Advanced Line Service Workshop at Austin Executive Airport in Texas. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Collin Self of Facet Filters and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.

NATA would like to thank Jodie Kaluza and all the staff at Austin Executive Airport for making this event possible. We also appreciate Facet Filters for sponsoring the remaining 2018 ALS Workshops!

There are only 2 more ALS workshops left for this year! Click here for dates and registration information.

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NATA HOSTS FOURTH ADVANCED LINE SERVICE WORKSHOP OF 2018 | NEXT WORKSHOP JULY 31-AUGUST 1 IN AUSTIN

NATA wrapped up another successful Advanced Line Service Workshop this past week at DuPage Flight Center in West Chicago, IL. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.

NATA would like to thank Brian DeCoudres and all the staff at DuPage Flight Center for making this event possible. We also appreciate Peco-Facet for sponsoring the remaining 2018 ALS Workshops!

NATA is hosting 3 more ALS workshops throughout the country in 2018. Click here for dates and registration information.

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Groups explore how understanding different motivational styles can help draw the best out of employees.

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ALS students learn how to perform API gravity testing which is a vital part of the fuel receipt and quality control process.

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Martin French of TAC Air RDU puts out a live fire during the hands-on extinguisher training session of the Advanced Line Service workshop. NATA would like to thank the West Chicago Fire Department for helping with this invaluable training.

Tips: Securing a Spot on The FBO Status Map

Companies that are qualified to be listed on the FBO Status Map must have all of their line service personnel enrolled or certified in a PLST or Supervisor program. Also, their training status must not be listed as “lapsed” or “expired”.

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To ensure your spot on the map, here are some general tips and guidelines to follow:

  • Keep your “all students” list clean.
    • If there is someone that no longer works for you, mark them inactive. We won’t know a student no longer works for you if they are on your active all students list.
    • If there are employees who do not and will not use training, they should not be on your active all students list.
  • Utilize groups to organize your “all students” list.
    • To be listed on the FBO Status Map, only your line service personnel must be enrolled or certified in a PLST or Supervisor program. To make sure we can see who is classified as line service and who isn’t, keep your students organized in groups. The groups function is found under the Student Management tab and then the “Organize Students” icon.mceclip0
      • Ex. Have groups of your students titled:
        • Line Service Personnel
        • Customer Service Reps
        • Management
  • Keep your students as up-to-date as possible with their training!

When it comes time for an FBO Status Map update and you get a notification email that you have questions or concerns about, feel free to contact us at safety1st@nata.aero! We would be happy to discuss how to make sure you are included on the Map.

NATA Hosts Third Advanced Line Service Workshop of 2018 | Next Workshop May 1-2 in Chicago

Last week, NATA held its third 2018 Advanced Line Service Workshop at the Centennial Airport Authority (APA) in Englewood, CO. The ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling.

Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees also toured Centennial Airport’s air traffic control tower, courtesy of Dennis Fria of the FAA.

NATA would like to thank Deborah Smith and all the staff of the Centennial Airport Authority for making this event possible.

Here is what ALS attendees had to say about the event:

“No matter how many years you have in the aviation industry, the Advanced Line Service Workshop is a must. Regulations are ever-changing and this class provides the information needed for any level of line service.” – Jerome Ballard, Signature Flight Support

“Everybody who decides to be in aviation fueling should take this course to stay up on all the new information and ideas on how to keep themselves and others safe.”- Dale Thresher, Fremont County Airport

NATA is hosting 4 more ALS workshops throughout the country in 2018. Click here for dates and registration information.

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NATA Hosts Second Advanced Line Service Workshop of 2018 | Next Workshop March 20-21 in Denver

NATA’s Safety 1st Advanced Line Service Workshops are in full swing for 2018! Our latest workshop was held at Ross Aviation in Long Beach, CA. The two-day event included sessions on motivation and leadership techniques, customer service training, misfueling prevention, SPCC training, and the impact of human factors on aviation ground handling.

Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 also led discussions on aviation fuel filtration and quality control. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by Hedrick Fire Services.

NATA would like to thank Greg McQueary, Valerie Boes and all the staff at Ross Aviation Long Beach for making this event possible.

NATA is hosting 5 more ALS workshops throughout the country in 2018. Click here for dates and registration information.