NATA wrapped up another successful Advanced Line Service Workshop this past week at DuPage Flight Center in West Chicago, IL. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.
NATA would like to thank Brian DeCoudres and all the staff at DuPage Flight Center for making this event possible. We also appreciate Peco-Facet for sponsoring the remaining 2018 ALS Workshops!
NATA is hosting 3 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
Groups explore how understanding different motivational styles can help draw the best out of employees.
ALS students learn how to perform API gravity testing which is a vital part of the fuel receipt and quality control process.
Martin French of TAC Air RDU puts out a live fire during the hands-on extinguisher training session of the Advanced Line Service workshop. NATA would like to thank the West Chicago Fire Department for helping with this invaluable training.
Companies that are qualified to be listed on the FBO Status Map must have all of their line service personnel enrolled or certified in a PLST or Supervisor program. Also, their training status must not be listed as “lapsed” or “expired”.
To ensure your spot on the map, here are some general tips and guidelines to follow:
- Keep your “all students” list clean.
- If there is someone that no longer works for you, mark them inactive. We won’t know a student no longer works for you if they are on your active all students list.
- If there are employees who do not and will not use training, they should not be on your active all students list.
- Utilize groups to organize your “all students” list.
- To be listed on the FBO Status Map, only your line service personnel must be enrolled or certified in a PLST or Supervisor program. To make sure we can see who is classified as line service and who isn’t, keep your students organized in groups. The groups function is found under the Student Management tab and then the “Organize Students” icon.
- Ex. Have groups of your students titled:
- Line Service Personnel
- Customer Service Reps
- Keep your students as up-to-date as possible with their training!
When it comes time for an FBO Status Map update and you get a notification email that you have questions or concerns about, feel free to contact us at email@example.com! We would be happy to discuss how to make sure you are included on the Map.
Last week, NATA held its third 2018 Advanced Line Service Workshop at the Centennial Airport Authority (APA) in Englewood, CO. The ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling.
Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees also toured Centennial Airport’s air traffic control tower, courtesy of Dennis Fria of the FAA.
NATA would like to thank Deborah Smith and all the staff of the Centennial Airport Authority for making this event possible.
Here is what ALS attendees had to say about the event:
“No matter how many years you have in the aviation industry, the Advanced Line Service Workshop is a must. Regulations are ever-changing and this class provides the information needed for any level of line service.” – Jerome Ballard, Signature Flight Support
“Everybody who decides to be in aviation fueling should take this course to stay up on all the new information and ideas on how to keep themselves and others safe.”- Dale Thresher, Fremont County Airport
NATA is hosting 4 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
NATA’s Safety 1st Advanced Line Service Workshops are in full swing for 2018! Our latest workshop was held at Ross Aviation in Long Beach, CA. The two-day event included sessions on motivation and leadership techniques, customer service training, misfueling prevention, SPCC training, and the impact of human factors on aviation ground handling.
Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 also led discussions on aviation fuel filtration and quality control. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by Hedrick Fire Services.
NATA would like to thank Greg McQueary, Valerie Boes and all the staff at Ross Aviation Long Beach for making this event possible.
NATA is hosting 5 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
An ALS attendee gets hands-on experience extinguishing a live fire at our latest Advanced Line Service workshop in Long Beach, CA.
Advanced Line Service workshop attendees strategize on risk mitigations for Human Factors that affect aviation ground handling.
Advanced Line Service workshop attendees explore how understanding different motivational styles can help draw the best out in employees.
Demonstrations of this new system at upcoming Schedulers & Dispatchers Conference
Wednesday, the National Air Transportation Association (NATA) unveiled the Safety 1st Fuel QC Management System (Safety 1st FQMS), a cloud-based digital tool for general and business aviation fuel quality management inspections, record keeping and auditing. NATA will demonstrate this breakthrough tool during the upcoming Schedulers & Dispatchers Conference in Long Beach, CA, at NATA’s Booth 840 on February 7th (3:30pm – 4:00pm) and 8th (2:00pm – 2:30pm). You may also schedule an individual appointment to view this and other NATA products and services at https://nataatsdc.setmore.com/.
The Safety 1st FQMS replaces traditional pen and paper record keeping with an intelligent system that increases management visibility, employee accountability and operational safety. Key features include digital storage and access to all quality control (QC) records; an easy-to-use, mobile-optimized inspection platform; and Compliance Sentry technology that provides a 24-7 eye on your QC system. Location and date/time-stamping of inspections increases team accountability by enabling managers to verify where and when inspections were performed.
“As an association that works to continuously enhance safety best practices and provide value to its members, NATA is pleased to offer the Safety 1st Fuel QC Management System — an important advancement in fuel quality management,” stated NATA President Martin H. Hiller. “The Safety 1st FQMS enables FBOs and other fuel providers to leverage technology to increase efficiency and visibility into their fuel quality management efforts and affords Part 135, Part 91 and Part 91k operators the ability to remotely audit fuel quality control.”
“The Safety 1st FQMS is offered at an affordable, monthly rate to NATA members, allowing even the smallest FBOs to benefit from this technology,” added NATA Managing Director of Safety and Training Michael France.
Visit NATA at the upcoming NBAA Schedulers & Dispatchers Conference, Booth 840, or go to www.nata.aero/fqms for more information or to schedule an online demonstration today!
Click here to view the full press release.
Last week, NATA kicked off its 2018 Advanced Line Service (ALS) Workshop training series at Gateway Aviation Services in Mesa, AZ. The two-day event included sessions on motivation and leadership techniques, customer service best practices, misfueling prevention and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Facet Filters and Reed Fuller of World Fuel Services also instructed attendees on aviation fuel filtration and quality control. The Phoenix-Mesa Gateway Airport Fire Department provided hands on fire-extinguisher training during the workshop.
NATA would like to thank Matt Nebgen, Shannon Jones and all the staff at Gateway Aviation Services for hosting the association’s first 2018 ALS workshop.
Register now for NATA’s next ALS workshop on February 21-22 at Ross Aviation in Long Beach, CA. Click here for upcoming dates and registration information.
ALS attendees strategize on risk mitigations for Human Factors that affect aviation ground handling.
Reed Fuller with World Fuel Services leads a session on aviation fuel quality control.
One of our ALS attendees extinguishes a live fire with the Phoenix-Mesa Gateway Airport Fire department.
NATA’s New Safety 1st Subscription Program
Expand your training program, not your budget
NATA is pleased to announce the industry-wide launch of its Safety 1st Subscription Program — offering unlimited use of all NATA Safety 1st training at a fixed annual cost and eliminating the additional training expenses incurred by employee turnover. This new program includes a budget-friendly option for monthly billing of the annual fee.
Until now, Safety 1st training has been offered solely on a license-based system, requiring seats to be purchased per student, per course. With 30 online training courses to choose from, the administrative burden of purchasing, assigning and keeping track of licenses can quickly become overwhelming.
The new Subscription Program allows users to access all Safety 1st training at any time, an opportunity to broaden the skills of your staff as you see fit. Courses including health and safety, deicing and hazardous materials are now included in your subscription price. Training your supervisors or line service technicians in 2, 4, 6 or more different disciplines no longer changes your annual training costs and allows your employee to receive even more benefit from their Safety 1st training.
NATA’s Safety 1st Subscription Program also eliminates one of the biggest stressors of the license-based system — paying to train new employees resulting from turnover. Now, the departing employee is simply marked inactive in the system, opening that training slot to your new hire — reducing your additional training expense to zero.
Fixed annual training costs, unlimited use of all Safety 1st training, an option for monthly billing of the annual fee and the elimination of employee training turnover expenses — this new approach is quickly becoming the preferred method of training!
For more information on NATA’s Safety 1st Subscription Program, contact us at firstname.lastname@example.org or listen to our podcast!