Last week, NATA held its third 2018 Advanced Line Service Workshop at the Centennial Airport Authority (APA) in Englewood, CO. The ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling.
Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees also toured Centennial Airport’s air traffic control tower, courtesy of Dennis Fria of the FAA.
NATA would like to thank Deborah Smith and all the staff of the Centennial Airport Authority for making this event possible.
Here is what ALS attendees had to say about the event:
“No matter how many years you have in the aviation industry, the Advanced Line Service Workshop is a must. Regulations are ever-changing and this class provides the information needed for any level of line service.” – Jerome Ballard, Signature Flight Support
“Everybody who decides to be in aviation fueling should take this course to stay up on all the new information and ideas on how to keep themselves and others safe.”- Dale Thresher, Fremont County Airport
NATA is hosting 4 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
NATA Safety 1st is currently redeveloping its online training content to incorporate improvements and new features suggested by our members and users. As part of this process, we are seeking new photographs of ground handling activities, such as aircraft fuel and oil servicing, quality control checks, and towing operations. If your company is interested in sharing photos of ground handling operations at your facilities, and possibly having these images featured in the redeveloped NATA Safety 1st training program, please contact our Trainer/Content Manager Steve Berry at firstname.lastname@example.org.
Last week, NATA kicked off its 2018 Advanced Line Service (ALS) Workshop training series at Gateway Aviation Services in Mesa, AZ. The two-day event included sessions on motivation and leadership techniques, customer service best practices, misfueling prevention and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Facet Filters and Reed Fuller of World Fuel Services also instructed attendees on aviation fuel filtration and quality control. The Phoenix-Mesa Gateway Airport Fire Department provided hands on fire-extinguisher training during the workshop.
NATA would like to thank Matt Nebgen, Shannon Jones and all the staff at Gateway Aviation Services for hosting the association’s first 2018 ALS workshop.
Register now for NATA’s next ALS workshop on February 21-22 at Ross Aviation in Long Beach, CA. Click here for upcoming dates and registration information.
ALS attendees strategize on risk mitigations for Human Factors that affect aviation ground handling.
Reed Fuller with World Fuel Services leads a session on aviation fuel quality control.
One of our ALS attendees extinguishes a live fire with the Phoenix-Mesa Gateway Airport Fire department.
NATA’s New Safety 1st Subscription Program
Expand your training program, not your budget
NATA is pleased to announce the industry-wide launch of its Safety 1st Subscription Program — offering unlimited use of all NATA Safety 1st training at a fixed annual cost and eliminating the additional training expenses incurred by employee turnover. This new program includes a budget-friendly option for monthly billing of the annual fee.
Until now, Safety 1st training has been offered solely on a license-based system, requiring seats to be purchased per student, per course. With 30 online training courses to choose from, the administrative burden of purchasing, assigning and keeping track of licenses can quickly become overwhelming.
The new Subscription Program allows users to access all Safety 1st training at any time, an opportunity to broaden the skills of your staff as you see fit. Courses including health and safety, deicing and hazardous materials are now included in your subscription price. Training your supervisors or line service technicians in 2, 4, 6 or more different disciplines no longer changes your annual training costs and allows your employee to receive even more benefit from their Safety 1st training.
NATA’s Safety 1st Subscription Program also eliminates one of the biggest stressors of the license-based system — paying to train new employees resulting from turnover. Now, the departing employee is simply marked inactive in the system, opening that training slot to your new hire — reducing your additional training expense to zero.
Fixed annual training costs, unlimited use of all Safety 1st training, an option for monthly billing of the annual fee and the elimination of employee training turnover expenses — this new approach is quickly becoming the preferred method of training!
For more information on NATA’s Safety 1st Subscription Program, contact us at email@example.com or listen to our podcast!
On June 20th, NATA’s Trainer/Content Manager Steve Berry participated in Air BP’s Product Quality and Operations Seminar in Grand Rapids, MI. Berry provided attendees with an industry update on ground handling safety, the latest in the Safety 1st redevelopment process and information on the IS-BAH (International Standard for Business Aircraft Handling) program. The one-day event included hands-on fueling procedure demonstrations and offered insight on aviation fuel filtration, product quality assurance, microbiological contamination, misfueling prevention, and fuel system maintenance.
EAN Aviation, of Lagos, Nigeria is the first African company to receive the Safety 1st qualified designation.
To read more about EAN Aviation’s latest achievement, click here.
The FBO/Ground Handler Status Map launched in April to highlight FBOs and ground handlers that are Safety 1st qualified and/or (IS-BAH) registered. View the map at www.fbostatus.com.