NATA wrapped up another successful Advanced Line Service Workshop this past week at DuPage Flight Center in West Chicago, IL. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.
NATA would like to thank Brian DeCoudres and all the staff at DuPage Flight Center for making this event possible. We also appreciate Peco-Facet for sponsoring the remaining 2018 ALS Workshops!
NATA is hosting 3 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
Groups explore how understanding different motivational styles can help draw the best out of employees.
ALS students learn how to perform API gravity testing which is a vital part of the fuel receipt and quality control process.
Martin French of TAC Air RDU puts out a live fire during the hands-on extinguisher training session of the Advanced Line Service workshop. NATA would like to thank the West Chicago Fire Department for helping with this invaluable training.
Most folks in the aviation fueling business are familiar with Gammon Technical Products (GTP) whether they realize it or not. GTP is the industry leader in the design and manufacture of aviation fuel quality control and handling products. In fact, if you’ve ever observed a filter differential pressure reading there is a good chance the gauge you read it on was a Gammon Gauge. Something you may not be aware of though is the excellent educational resource known as the GamGram. Every year GTP issues two or three GamGrams in an effort to share their wealth of knowledge with the industry.
There are currently 69 GamGrams in the GTP library, all of which are free of charge and offer expert advice in everything from filter sumps to misfuelling prevention, and jet fuel “bugs” to filter vessel concerns. One of the best thing about the GamGrams is that while they are written by experts, with expert technical advice, they are written in a way that is relatable and you don’t need an advanced degree to comprehend. If you receive, store, handle, or pump aviation fuel we highly recommend you check out the GamGram library at: http://www.gammontech.com/gamgrams.htm. You will either learn something you didn’t know before, or at the very least get a refresher on a topic you may have forgotten about. Check it out!
Last week, NATA held its third 2018 Advanced Line Service Workshop at the Centennial Airport Authority (APA) in Englewood, CO. The ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling.
Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees also toured Centennial Airport’s air traffic control tower, courtesy of Dennis Fria of the FAA.
NATA would like to thank Deborah Smith and all the staff of the Centennial Airport Authority for making this event possible.
Here is what ALS attendees had to say about the event:
“No matter how many years you have in the aviation industry, the Advanced Line Service Workshop is a must. Regulations are ever-changing and this class provides the information needed for any level of line service.” – Jerome Ballard, Signature Flight Support
“Everybody who decides to be in aviation fueling should take this course to stay up on all the new information and ideas on how to keep themselves and others safe.”- Dale Thresher, Fremont County Airport
NATA is hosting 4 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
NATA’s Safety 1st Advanced Line Service Workshops are in full swing for 2018! Our latest workshop was held at Ross Aviation in Long Beach, CA. The two-day event included sessions on motivation and leadership techniques, customer service training, misfueling prevention, SPCC training, and the impact of human factors on aviation ground handling.
Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 also led discussions on aviation fuel filtration and quality control. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by Hedrick Fire Services.
NATA would like to thank Greg McQueary, Valerie Boes and all the staff at Ross Aviation Long Beach for making this event possible.
NATA is hosting 5 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
An ALS attendee gets hands-on experience extinguishing a live fire at our latest Advanced Line Service workshop in Long Beach, CA.
Advanced Line Service workshop attendees strategize on risk mitigations for Human Factors that affect aviation ground handling.
Advanced Line Service workshop attendees explore how understanding different motivational styles can help draw the best out in employees.
On June 20th, NATA’s Trainer/Content Manager Steve Berry participated in Air BP’s Product Quality and Operations Seminar in Grand Rapids, MI. Berry provided attendees with an industry update on ground handling safety, the latest in the Safety 1st redevelopment process and information on the IS-BAH (International Standard for Business Aircraft Handling) program. The one-day event included hands-on fueling procedure demonstrations and offered insight on aviation fuel filtration, product quality assurance, microbiological contamination, misfueling prevention, and fuel system maintenance.
Its been under two months since NATA released the Safety 1st Misfueling Prevention Program and nearly 1,500 users have completed the free awareness training. Misfueling prevention is a significant priority and fortunately, preventing misfuelings is not a complex task. As the Safety 1st Misfueling Prevention Program describes, a few simple steps completed by pilots, line service professionals, FBO customer service representatives and managers can dramatically reduce the risk of misfueling.
This week, the National Transportation Safety Board (NTSB) joined the effort to prevent incidents of misfueling with the release of two Safety Alerts,
Both of these NTSB Safety Alerts specifically reference the Safety 1st Misfueling Prevention Program and emphasize the important steps for preventing misfueling outlined in the program.
Everyone has a stake in preventing misfuelings. Take a few minutes today to read the NTSB Safety Alerts and have your team view the Safety 1st Misfueling Prevention Program at:
This week, the National Air Transportation Association (NATA) released the Safety 1st General Aviation Misfueling Prevention Program – a free, online-based awareness program for pilots, line service professionals, FBO general managers and customer service representatives.
NATA, recognizing the need for an industry-wide misfueling prevention resource, developed the program to conform with standards from the Energy Institute and the NATA Safety 1st Operational Best Practices. The program consists of four different misfueling informational tracks, resources and certificates of completion.
NATA thanks the AOPA Air Safety Institute and the General Aviation Manufacturers Association for their assistance in producing this program. Additionally, the program was funded by grants from Eastern Aviation Fuels, EPIC Aviation, Phillips 66 and others.
The misfueling prevention program and additional resources can be found at www.preventmisfueling.com.