The NATA Ground Handling Safety Symposium (GHSS) is the only industry event focused on the needs of FBOs and other general aviation ground handlers from an operational safety perspective. Entering its second year, the NATA GHSS has distinguished itself as the key annual gathering for GA ground handlers to investigate, explore and discuss the latest issues and trends in ground handling safety.
NATA is seeking industry professionals willing to participate in the GHSS through sharing their experiences and expertise. The following needs have been identified:
- FBO or GA ground handling personnel willing to provide a 15-20 min presentation on an actual ground handling incident, or near miss, including a review of the root cause analysis. The purpose of these sessions is to engage GHSS attendees in reviewing trends and issues occurring within our industry.
- These sessions will be closed to the press and attendees will be required to agree to confidentiality
- Ground Handling Fatigue Management & Fitness for Duty
- Just Culture & Accountability
- Generational Leadership
- Addressing Turnover and Talent Acquisition
Individuals interested in presenting at the 2018 NATA GHSS should contact Michael France, Managing Director, Safety & Training at email@example.com by Friday, July 13. Symposium speakers receive:
- Complimentary event sponsorship,
- Complimentary 1-day registration
- And a discount on registration to attend the full event.
For more information on the 2018 NATA GHSS, please visit www.nata.aero/ghss.
The NATA Safety 1st Team is here to tell you about a can’t miss opportunity to enhance your knowledge and network, the upcoming 2018 NATA Aviation Business Conference (ABC). The ABC is the only conference in our industry dedicated to meeting the needs of professionals working in a variety of aviation businesses, including FBOs, Part 135 operators, airports and MROs. On June 12-14, you will have the opportunity to hear from and interact with government officials and industry experts on the issues that affect your business and career. Here are just a few of the topics of interest to aviation safety professionals:
• Combating Workforce Challenges: Attract and Retain Future General Aviation Professionals
• The ROI of SMS
• The FBO Leadership Gap
• Reducing Hangar Rash
• Ethical Standards and Consequences within Aviation Businesses
• Airport Lease Agreements – The DOs and DONTs I Wish I Knew
You also have the opportunity to participate in meetings with your Members of Congress to discuss important industry issues, the value your business brings to the community and the contributions it makes to the national economy.
Registration is $945 and includes a Welcome Reception, two Breakfast meals, Networking Reception, and Awards Presentation Luncheon.
This year, NATA is excited to offer a reduced registration fee (50% off) for young professionals under the age of 40, please contact firstname.lastname@example.org for more details.
We hope you will take advantage of this opportunity and register today at www.nata.aero/abc.
NATA wrapped up another successful Advanced Line Service Workshop this past week at DuPage Flight Center in West Chicago, IL. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.
NATA would like to thank Brian DeCoudres and all the staff at DuPage Flight Center for making this event possible. We also appreciate Peco-Facet for sponsoring the remaining 2018 ALS Workshops!
NATA is hosting 3 more ALS workshops throughout the country in 2018. Click here for dates and registration information.
Groups explore how understanding different motivational styles can help draw the best out of employees.
ALS students learn how to perform API gravity testing which is a vital part of the fuel receipt and quality control process.
Martin French of TAC Air RDU puts out a live fire during the hands-on extinguisher training session of the Advanced Line Service workshop. NATA would like to thank the West Chicago Fire Department for helping with this invaluable training.
Companies that are qualified to be listed on the FBO Status Map must have all of their line service personnel enrolled or certified in a PLST or Supervisor program. Also, their training status must not be listed as “lapsed” or “expired”.
To ensure your spot on the map, here are some general tips and guidelines to follow:
- Keep your “all students” list clean.
- If there is someone that no longer works for you, mark them inactive. We won’t know a student no longer works for you if they are on your active all students list.
- If there are employees who do not and will not use training, they should not be on your active all students list.
- Utilize groups to organize your “all students” list.
- To be listed on the FBO Status Map, only your line service personnel must be enrolled or certified in a PLST or Supervisor program. To make sure we can see who is classified as line service and who isn’t, keep your students organized in groups. The groups function is found under the Student Management tab and then the “Organize Students” icon.
- Ex. Have groups of your students titled:
- Line Service Personnel
- Customer Service Reps
- Keep your students as up-to-date as possible with their training!
When it comes time for an FBO Status Map update and you get a notification email that you have questions or concerns about, feel free to contact us at email@example.com! We would be happy to discuss how to make sure you are included on the Map.
NATA’s Shannon Chambers and Michael France discuss the Safety 1st Fuel QC Management System — a cloud-based digital tool for general and business aviation fuel quality management inspections, record keeping and auditing. The Safety 1st FQMS allows FBOs and other aviation businesses to enhance the visibility and accountability of their QC process. Replacing the traditional pen & paper approach to fuel QC management, the Safety 1st FQMS is easy to use, affordable and flexible enough to accommodate the needs of any size aviation business. Hear more about the benefits provided to fuel handlers and aircraft operators by this breakthrough system.
Find out even more by visiting www.nata.aero/fqms or registering for the April 18th webinar at 2 p.m. Eastern —featuring a live demonstration of the system. During this demonstration, attendees will see the Safety 1st FQMS features in action, including the inspection portal, discrepancy log, automatic alerting and the revolutionary Compliance Sentry technology.
NATA Safety 1st is currently redeveloping its online training content to incorporate improvements and new features suggested by our members and users. As part of this process, we are seeking new photographs of ground handling activities, such as aircraft fuel and oil servicing, quality control checks, and towing operations. If your company is interested in sharing photos of ground handling operations at your facilities, and possibly having these images featured in the redeveloped NATA Safety 1st training program, please contact our Trainer/Content Manager Steve Berry at firstname.lastname@example.org.
NATA’s New Safety 1st Subscription Program
Expand your training program, not your budget
NATA is pleased to announce the industry-wide launch of its Safety 1st Subscription Program — offering unlimited use of all NATA Safety 1st training at a fixed annual cost and eliminating the additional training expenses incurred by employee turnover. This new program includes a budget-friendly option for monthly billing of the annual fee.
Until now, Safety 1st training has been offered solely on a license-based system, requiring seats to be purchased per student, per course. With 30 online training courses to choose from, the administrative burden of purchasing, assigning and keeping track of licenses can quickly become overwhelming.
The new Subscription Program allows users to access all Safety 1st training at any time, an opportunity to broaden the skills of your staff as you see fit. Courses including health and safety, deicing and hazardous materials are now included in your subscription price. Training your supervisors or line service technicians in 2, 4, 6 or more different disciplines no longer changes your annual training costs and allows your employee to receive even more benefit from their Safety 1st training.
NATA’s Safety 1st Subscription Program also eliminates one of the biggest stressors of the license-based system — paying to train new employees resulting from turnover. Now, the departing employee is simply marked inactive in the system, opening that training slot to your new hire — reducing your additional training expense to zero.
Fixed annual training costs, unlimited use of all Safety 1st training, an option for monthly billing of the annual fee and the elimination of employee training turnover expenses — this new approach is quickly becoming the preferred method of training!
For more information on NATA’s Safety 1st Subscription Program, contact us at email@example.com or listen to our podcast!