Congratulations: American Aero FTW Becomes First FBO to Earn IS-BAH Stage III Registration

American Aero FTW, an FBO based at Meacham International Airport in Fort Worth, Texas became the first FBO in the world to earn a new Stage III safety and ground handling certificate of registration from the International Business Aviation Council (IBAC). IBAC’s International Standard for Business Aircraft Handling (IS-BAH) registration is a global, voluntary code of best practices for business aviation ground handlers. IS-BAH is a joint program between IBAC and the National Air Transportation Association (NATA). It incorporates the NATA Safety 1st ground audit program and a safety management system (SMS) in all aspects of FBO operations and is aligned with the International Standard for Business Aircraft Operations (IS-BAO). In 2015, American Aero FTW was the first FBO in the Western Hemisphere to the earn IS-BAH Stage I registration. In 2017, the FBO was one of the first in the world to earn Stage II.

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“When I created American Aero FTW, I set forth to redefine the FBO experience for passengers and crews and deliver an exceptional customer experience at every touchpoint,” said American Aero FTW founder Robert M. Bass. “This milestone reflects that vision and demonstrates our commitment to deliver unparalleled safety and service.” Read more.

NATA Launches In-Person Training with Safety 1st OnSITE

Last week, NATA Safety 1st launched its new Safety 1st OnSITE program. Safety 1st OnSITE is a supplementary training resource that allows users to customize a one, two or three-day in-person safety and operational training experience at their location.

Built upon the NATA Safety 1st online training foundation, Safety 1st OnSITE goes beyond the industry standard and provides aviation businesses customized training that will improve safety, operations and team morale.

Safety 1st OnSITE provides users the ability to create their custom in-person training experience from any of the following course topics:

  • Aviation Fuel Quality Control & Misfueling Prevention
  • Safety 1st Training Program Review
  • Safety 1st Towing Safety Program
  • Ground Handling Human Factors
  • General Ramp Safety
  • Customer Service Excellence
  • Hazard Communication
  • Spill Prevention Control & Countermeasure
  • Fire Safety – Classroom & Hands-On

Safety 1st OnSITE is open to any company that currently participates in the NATA Safety 1st program.

For pricing or more information, contact NATA at Safety1st@nata.aero. To view the press release for the Safety 1st OnSITE launch, click here.

FAA Clarifies 139 Fire Safety Training Requirements

Today, the Federal Aviation Administration (FAA) issued National Part 139 Cert Alert 18-06 to clarify the requirements for  hands-on portable fire extinguisher training provided in conjunction with approved 139.321 (e)(1) supervisory fire safety courses. In April, the FAA issued Cert Alert 18-03, appearing to indicate that hands-on fire extinguisher training required the extinguishing of an actual fire – a position that conflicted with long-time industry practice allowing simulated fires when actual fires were prohibited or impractical. Based upon feedback from NATA member companies, NATA staff met with FAA officials to discuss the impracticality of requiring actual live fire during all training.

Now, Cert Alert 18-06 specifically allows for the use of realistic training devices when live fire is prohibited or impractical. Additionally, Cert Alert 18-06 provides details on other requirements of hands-on fire extinguisher training.

Any questions regarding Cert Alert 18-06 or FAR 139.321 training should be directed to safety1st@nata.aero.

NATA HOSTS FIFTH ADVANCED LINE SERVICE WORKSHOP OF 2018 | NEXT WORKSHOP OCTOBER 24-25 IN LONG ISLAND, NY

Last week, NATA wrapped up another successful Advanced Line Service Workshop at Austin Executive Airport in Texas. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Collin Self of Facet Filters and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.

NATA would like to thank Jodie Kaluza and all the staff at Austin Executive Airport for making this event possible. We also appreciate Facet Filters for sponsoring the remaining 2018 ALS Workshops!

There are only 2 more ALS workshops left for this year! Click here for dates and registration information.

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2nd Annual NATA Ground Handling Safety Symposium Call for Speakers

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The NATA Ground Handling Safety Symposium (GHSS) is the only industry event focused on the needs of FBOs and other general aviation ground handlers from an operational safety perspective. Entering its second year, the NATA GHSS has distinguished itself as the key annual gathering for GA ground handlers to investigate, explore and discuss the latest issues and trends in ground handling safety.

NATA is seeking industry professionals willing to participate in the GHSS through sharing their experiences and expertise. The following needs have been identified:

  1. FBO or GA ground handling personnel willing to provide a 15-20 min presentation on an actual ground handling incident, or near miss, including a review of the root cause analysis. The purpose of these sessions is to engage GHSS attendees in reviewing trends and issues occurring within our industry.
    • These sessions will be closed to the press and attendees will be required to agree to confidentiality
  2. Ground Handling Fatigue Management & Fitness for Duty
  3. Just Culture & Accountability
  4. Generational Leadership
  5. Addressing Turnover and Talent Acquisition

Individuals interested in presenting at the 2018 NATA GHSS should contact Michael France, Managing Director, Safety & Training at mfrance@nata.aero by Friday, July 13. Symposium speakers receive:

  • Complimentary event sponsorship,
  • Complimentary 1-day registration
  • And a discount on registration to attend the full event.

For more information on the 2018 NATA GHSS, please visit www.nata.aero/ghss.

2018 NATA Aviation Business Conference

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The NATA Safety 1st Team is here to tell you about a can’t miss opportunity to enhance your knowledge and network, the upcoming 2018 NATA Aviation Business Conference (ABC). The ABC is the only conference in our industry dedicated to meeting the needs of professionals working in a variety of aviation businesses, including FBOs, Part 135 operators, airports and MROs. On June 12-14, you will have the opportunity to hear from and interact with government officials and industry experts on the issues that affect your business and career. Here are just a few of the topics of interest to aviation safety professionals:

• Combating Workforce Challenges: Attract and Retain Future General Aviation Professionals
• The ROI of SMS
• The FBO Leadership Gap
• Reducing Hangar Rash
• Ethical Standards and Consequences within Aviation Businesses
• Airport Lease Agreements – The DOs and DONTs I Wish I Knew
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You also have the opportunity to participate in meetings with your Members of Congress to discuss important industry issues, the value your business brings to the community and the contributions it makes to the national economy.

Registration is $945 and includes a Welcome Reception, two Breakfast meals, Networking Reception, and Awards Presentation Luncheon.

This year, NATA is excited to offer a reduced registration fee (50% off) for young professionals under the age of 40, please contact kuko@nata.aero for more details.

We hope you will take advantage of this opportunity and register today at www.nata.aero/abc.

NATA HOSTS FOURTH ADVANCED LINE SERVICE WORKSHOP OF 2018 | NEXT WORKSHOP JULY 31-AUGUST 1 IN AUSTIN

NATA wrapped up another successful Advanced Line Service Workshop this past week at DuPage Flight Center in West Chicago, IL. ALS workshops include a unique mix of technical and service training with sessions on motivation and leadership techniques, customer service training, misfueling prevention, Spill Prevention Control and Countermeasures (SPCC) training, and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Peco-Facet and Keith Clark of Phillips 66 led sessions on aviation fuel filtration, quality control and misfueling prevention. Attendees received hands-on fire extinguisher training during a live fire demonstration conducted by West Chicago Fire Department.

NATA would like to thank Brian DeCoudres and all the staff at DuPage Flight Center for making this event possible. We also appreciate Peco-Facet for sponsoring the remaining 2018 ALS Workshops!

NATA is hosting 3 more ALS workshops throughout the country in 2018. Click here for dates and registration information.

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Groups explore how understanding different motivational styles can help draw the best out of employees.

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ALS students learn how to perform API gravity testing which is a vital part of the fuel receipt and quality control process.

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Martin French of TAC Air RDU puts out a live fire during the hands-on extinguisher training session of the Advanced Line Service workshop. NATA would like to thank the West Chicago Fire Department for helping with this invaluable training.