Last week, NATA kicked off its 2018 Advanced Line Service (ALS) Workshop training series at Gateway Aviation Services in Mesa, AZ. The two-day event included sessions on motivation and leadership techniques, customer service best practices, misfueling prevention and the impact of human factors on aviation ground handling. Guest speakers Rick Spencer of Facet Filters and Reed Fuller of World Fuel Services also instructed attendees on aviation fuel filtration and quality control. The Phoenix-Mesa Gateway Airport Fire Department provided hands on fire-extinguisher training during the workshop.
NATA would like to thank Matt Nebgen, Shannon Jones and all the staff at Gateway Aviation Services for hosting the association’s first 2018 ALS workshop.
Register now for NATA’s next ALS workshop on February 21-22 at Ross Aviation in Long Beach, CA. Click here for upcoming dates and registration information.